Liverpool’s ongoing struggle to reform their ticketing system has taken a shocking turn after staff members in the club’s ticket office were accused of colluding with touts to profit from Anfield tickets.
According to The Liverpool Echo, the alleged operation involved fake memberships, inflated resale prices, and direct links between ticket office employees and touts selling tickets on sites like Viagogo and StubHub.
Prosecutor Nicola Daley described the scheme as a “sophisticated ticket fraud” that “spanned several years,” designed to secure large quantities of Liverpool tickets before reselling them at “significantly inflated prices.” The court was told that two club employees allegedly created over 1,000 fake memberships — many sharing identical passwords and hotel addresses near Anfield.
Tickets originally sold for £9 to local fans were reportedly resold for as much as £40, generating hundreds of thousands of pounds in illegal profits.
Investigators also discovered WhatsApp messages discussing the use of multiple membership cards and how profits from “big games” would be shared.
One suspect has already pleaded guilty, while six others continue to deny the charges. The trial, taking place at Liverpool Crown Court, is expected to run for several weeks.
These revelations follow Liverpool’s recent crackdown on ticket touting, which led to 1,100 lifetime bans and the closure of 45,000 fake accounts. Despite those efforts, this case exposes that the issue may be far deeper — reaching inside the club itself.
The allegations also come after fan outrage over a controversial club survey on ticketing fairness, loyalty, and local access.
If proven true, this scandal would show that the very system meant to protect loyal supporters was exploited from within — leaving fans disillusioned and demanding answers about how such abuse occurred under Liverpool’s own roof.
For a club built on community and integrity, this case strikes at the core of what Liverpool represents — and why true reform in how fans access Anfield has never been more urgent.
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