Liverpool’s ongoing struggle to resolve issues with their ticketing system has taken a shocking turn, as staff working inside the club’s ticket office are accused of assisting ticket touts in making profit from Anfield seats.
According to The Liverpool Echo, the alleged operation involved creating fake memberships, reselling tickets at inflated prices, and direct links between ticket office employees and touts using resale platforms like Viagogo and StubHub.
Prosecutor Nicola Daley described the scheme as a “sophisticated ticket fraud” that ran for several years, with the goal of securing as many Liverpool tickets as possible and selling them for “significantly higher prices.”
Alleged Ticket Scam at Anfield
In court, it was revealed that two ticket office employees allegedly generated more than 1,000 fake membership accounts, many sharing the same passwords and hotel addresses near Anfield.
Tickets originally sold for £9 under the local supporter scheme were reportedly being resold for as much as £40 each, producing profits in the hundreds of thousands of pounds.
Investigators also uncovered WhatsApp conversations discussing the use of dozens of membership cards and dividing profits from high-demand matches.
One accused individual has already admitted guilt. Six others are contesting the charges. The trial continues at Liverpool Crown Court and is expected to run for several weeks.
What This Means for Liverpool’s Ticketing System
These allegations surface shortly after Liverpool announced progress in combating ticket fraud — including more than 1,100 lifetime bans and the removal of 45,000 fake accounts.
Yet, this latest case indicates the issue may be more deeply rooted than rogue resellers — potentially involving internal manipulation.
It comes after major fan backlash to the club’s ticketing survey, which raised concerns about loyalty, fairness, and local access to tickets.
If proven true, the case reveals that the ticketing safeguards designed to protect supporters were being exploited from the inside, leaving fans questioning how such a breach went unnoticed.
For a club built on community and integrity, the situation highlights why meaningful reform to Anfield ticket access remains essential.
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